Knowledge Base Category

Oracle

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How to contact support?What are our support hoursWhat is ASR?What Logs to collect per type of issue/systemWhat to prepare when contacting us for supportHow to collect explorer logs and upload to us? (Solaris OS)How to collect iLOM Logs and upload to us? (X-Series, SPARC & S-Series Systems)How to collect logs for Oracle Key Manager?How to collect logs for SL500?How to collect logs for STK6180?How to collect storage bundles? (ZFS Appliance)How to collect XSCF Logs? (M-Series)How to create a My Oracle Support(MOS) account?Amber Light on physical systemOK light blinking, system is inaccessible