How to collect explorer logs and upload to us? (Solaris OS)
Extract below logs and upload them to our FTP server via a FTP application eg. Filezilla
Host: ftp.ecs.com.sg
User: support_guest_1
Password: ecs123
Explorer logs
Solaris 10
| Firstly, to gain access to the server, you need to have a remote connection to the server. Based<br>#cd /opt/SUNWexplo/<br>#cd bin<br> <br>**Note do not place any removable drives on the next step as it would cause the system to hang<br> <br>#./explorer<br> <br>Once the explorer has been generated, the output will be thrown into /opt/SUNWexplo/output<br>#cd /opt/SUNWexplo/output<br> <br>Extract the latest date explorer generated (SUNWexplo output(gz format)) |
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Solaris 11
| Firstly, to gain access to the server, you need to have a remote connection to the server. Based<br>#cd /usr/lib/explorer<br>#cd bin<br> <br>**Note do not place any removable drives on the next step as it would cause the system to hang<br> <br>#./explorer<br> <br>Once the explorer has been generated, the output will be thrown into /var/explorer/output<br>#cd /var/explorer/output |
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