What is ASR?

Oracle ASR is a hardware monitoring tool that notifies both you and us (ECS) of any hardware failures, including potential ones like HDD predictive failures.
 
This is a free software that can be installed on any qualified assets that you might have. We can also assist in the installation, all free of charge as you have an existing contract with us.
 
With ASR, in the case where you are not within the office, and a hardware fault occurs, we will get notified by ASR and would be working on diagnostics while informing you.
This will increase efficiency of fault diagnostics.
 
We can provide more information if you are interested in implementing ASR within your systems.
You may call us back at +65 9785 2853 and we will be more than willing to explain in more details.
 
Also the undermentioned are the ASR information for your perusal.

You may also watch the short video clip here for a quick understanding -> http://www.youtube.com/watch?v=2K6cwAW5mcw <br>Oracle ASR is a secure, scalable, customer-installable software solution available as a feature of your Oracle Sun products.<br>The software resolves problems faster by using auto-case generation for Oracle's qualified server and storage systems when specific hardware faults occur. <br>With the implementation of ASR, you can take advantage of the benefits at no extra cost on qualified systems. The key benefits include: <br>·         * Enhance business value            —           Using auto-case generation, Oracle Auto Service Request improves system availability at no additional cost.<br>·         * Simplify support operations   —           Electronic diagnostic data and automated service requests speed the diagnostic process.<br>* Lower operations costs             —           Enable faster problem resolution by eliminating the need to initiate contact with Oracle Support for hardware failures, reducing IT staff hours dedicated to remediation.<br>* Resolve security concerns       —           Auto Service Request for Sun Systems includes only the fault telemetry data needed to solve problems, requiring no incoming internet connections or remote access mechanism. <br>Requirements<br>-          Valid Maintenance Contract<br>-          Hardware must be qualified<br>-          HTTPS Internet Connection<br>-          ASR Manager running in Oracle Enterprise Linux(OEL) <5.3 , Solaris 10u6  , RedHat<br>-          Java <1.6.0_04<br>-          ILOM , XSCF,FMA ( Communication between assets to ASR Manager ) <br> A whitepaper and installation guide has been attached for your reference. <br>Overview of HTTPS connection to Oracle via ASR Manager (systems/storage aka assets, do not connect to Oracle directly):<br><br> Draft Email/Message: <br><br> <br>For more details on ASR and the software, please go to: http://www.oracle.com/asr <br>

The following table explains the network ports that will be used by ASR: